Show Notes
Point your first marketing hire at demand you can capture now, not a blog
You hire your first marketer. Three months later they've shipped a dozen blog posts. Traffic is flat and the pipeline hasn't moved. The hire isn't the problem. The assignment is. Content needs customers and proof before it works. A brand-new domain with no authority gets nothing from it. This episode covers what the best SaaS companies pointed their early effort at instead, and where to aim your hire.
The data
- Lenny Rachitsky surveyed the early teams of 30+ top B2B software companies. More than two-thirds hired an engineer as employee number one. None of the named exceptions was a marketer. (Lenny Rachitsky, "Hiring your early team". The marketing absence is an inference from his exception list.)
- Every founder Lenny spoke to started with founder-led sales. (Lenny Rachitsky)
- Auth0 content traffic: about 3,800 weekly visits in year one, 27,000 in year two, 116,000 in year three. (Animalz, "The Content Growth Cycle")
- Rand Fishkin published about 1,000 blog posts before they earned consistent, broad readership. (Rand Fishkin, quoted in Animalz)
- ConvertKit was at about $1,300 a month in September 2014. It reached $97,000 a month by December 2015 and $625,000 a month in 2016. (Nathan Barry; StartupGTM analysis)
- Ortto polled 14 SaaS marketing leaders. Growth marketer came first for the first hire. Content marketer and product marketer tied for second. (Ortto, 2022)
Who's done this
- Notion, Vanta, Segment, Airtable, Linear, Figma: in Lenny's survey, founders started with founder-led sales, and most hired an engineer first.
- ConvertKit (now Kit), Nathan Barry: nearly dead in September 2014. Barry personally emailed bloggers frustrated with Mailchimp, ran live demos over Skype, and offered free concierge migrations. That won the first thousand customers. Webinars and an affiliate program came later.
- Joe Kevens, PartnerStack: his order is build a foundation, capture existing demand, generate new demand, then win on brand. His regret is not hiring a product marketer sooner.
- Parthi Loganthan, Letterdrop: says the first marketing hire should be a generalist who can experiment.
The objections
- "Smart marketers say hire a content person first." Some do. In the Ortto poll, content marketer tied for second behind growth marketer. But a blog sits in step three, generate new demand. Most early companies are still on step two.
- "Content compounds, so isn't sooner better?" It compounds eventually. Auth0 took about two years to take off. A blog is a year-two amplifier, not a year-zero engine.
- "I already hired a content person." You didn't waste the hire. You mis-pointed them. A good content marketer can run founder outreach, write a comparison page and talk to your customers.
Where to point them
- Capture the demand that already exists. People are searching your category and comparing you to competitors now. Build Comparison Pages and Alternative Pages. These convert in weeks, not years. See episode 001 and episode 007.
- Do the unscalable things. Founder emails, live demos, manual onboarding. You're learning who buys and why.
- Hire a generalist, not a specialist. Bring in a content writer once you know content is the channel.
Then build the blog, with evidence behind it.
One thing to do this week
Open your marketing hire's last month of work and look at what they shipped. If it's blog posts nobody reads yet, that's the assignment, not the person. Give them one comparison page against your closest competitor, live this month. Then watch what it converts.
Sources
- Lenny Rachitsky, "Hiring your early team"
- Animalz, "The Content Growth Cycle"
- Nathan Barry, nathanbarry.com/30k
- StartupGTM, ConvertKit (now Kit) growth story
- Ortto, "How to Build a SaaS Marketing Team Structure Early"
- r/SaaS thread on what moved the needle for early SaaS
Also from Deian
Takibi Base: a shared knowledge base for your AI agents. You organise the documents and decide who sees what; your agents get back exact, cited passages with an evidence score, never made-up answers.
▶︎ Transcript
0:00You made your first marketing hire. Smart, eager, full of ideas. Three months in, they've shipped a dozen blog posts. And the traffic chart? Basically flat. The pipeline hasn't moved. Sound familiar?
0:15You won't say it out loud, but you're starting to wonder if you hired the wrong person. That's a rough place to be.
0:24You didn't. You pointed them at the wrong thing.
0:27So here's what I'm going to do. I'll show you what the best SaaS companies actually pointed their first marketing hire at, and it was never a blog.
0:38I'm Deian. This is Before They Buy.
1:13Here's how it happens. You hit a little revenue, or you raise a bit, and you decide it's time to take marketing seriously. So you hire someone. You ask, "what's the plan?" And the plan is content. A blog. SEO. "We'll build an audience."
1:31It sounds right, doesn't it? Every B2B playbook online tells you content is the long game. Content compounds. So your one hire disappears into a content calendar. They write. They publish.
1:46And for an early-stage company with a brand-new domain and zero authority, here's what happens next. Nothing.
1:54A founder on r/SaaS said it best. Doing content marketing with no audience, he said, is "shouting into the void." I love that line. The scalable channels, content, SEO, ads, only start working after you have customers and proof. Not before.
2:13That's the trap. You hired marketing to get customers. And you pointed that person at the one move that needs customers before it works. See the problem?
2:25There's a company that grew an email tool from nearly dead to millions in revenue, and won its first thousand customers without a blog. I'll get to them.
2:36Let's start with who actually wins. Lenny Rachitsky surveyed the early teams of more than 30 of the best B2B software companies. Notion. Vanta. Segment. Airtable. Linear. Figma. He asked them who they hired first.
2:53The answer was overwhelming. Engineers. More than two-thirds hired an engineer as employee number one. Where it wasn't an engineer, it was a compliance expert, a recruiter, a customer success person.
3:09Now look at every exception Lenny names. Not one was a marketer. Not a content marketer. Not any marketer. Which is honestly wild.
3:19And here's the line that matters most. Every single founder he spoke to started with founder-led sales. They did the selling themselves, by hand, one customer at a time, until they hit real traction.
3:34That's the first go-to-market move of the best companies in the category. Not a blog. The founder, in the inbox and on the call, closing deals personally.
3:46So when your gut says the first hire should go build a content engine, be honest with yourself. Is that what Notion did? Or Vanta? It wasn't.
3:57Now, the reason a blog is the wrong job for that first hire. It comes down to the clock.
4:04Animalz is a content agency. They make their living writing blogs for SaaS companies. And even they admit content takes years to pay off.
4:15They published their own client data, so let's look at it. Auth0 ran content from a standing start. Year one: about 3,800 weekly visits. Pretty flat. Year two: 27,000. Year three: 116,000. So the engine doesn't really kick in until after roughly two years.
4:34Two years. That's longer than the runway most early companies have between raises.
4:41Then there's Rand Fishkin, who founded Moz. He's about as close to a patron saint of content marketing as you'll find. He said he published a thousand blog posts before they earned consistent, broad readership. A thousand posts. Think about that for a second. That's the guy who wrote the book on it.
5:04Your first marketing hire doesn't have a thousand posts and two years. They have a few quarters to show something works.
5:13So what works in those few quarters? Here's the company I promised you.
5:19ConvertKit, now called Kit, is an email marketing tool. If any company on earth should have led with content, it's the one whose whole product is built for content creators. In September 2014, it was nearly dead. About $1,300 in monthly revenue. The founder, Nathan Barry, was ready to shut it down.
5:42So what did he do? He didn't start a blog. He went direct. He personally emailed bloggers who were frustrated with Mailchimp. He ran live demos over Skype, one person at a time. And he offered free concierge migrations, which basically means his team would move your entire email list, your tags, your automations, by hand.
6:07That's how ConvertKit got its first thousand customers. Cold emails, live demos, and the unscalable, painful work of moving people over personally.
6:19Now here's where it gets interesting. The numbers followed. From $1,300 a month in 2014 to $97,000 a month by the end of 2015. To $625,000 a month the year after. I love this example.
6:33The content came later. Webinars, an affiliate program, but only after the first thousand customers were won by hand. Barry's own rule: "Do things that don't scale at first."
6:47Capture the demand in front of you. Then build the engine.
6:51Time for the pushback, because you've probably got some.
6:55"But plenty of smart marketers say hire a content person first." They do. Ortto polled fourteen SaaS marketing leaders on the first hire. Growth marketer came first. Content marketer and product marketer tied for second. The instinct is real, and real people hold it.
7:16But look at what the same panel said next. Joe Kevens, who runs demand gen at PartnerStack, laid out the actual order. Build a foundation. Capture existing demand. Generate new demand. Then win on brand. A blog lives in step three, generate new demand. Most early companies are stuck on step two and skip right past it. And this is the part I find most telling: his own regret is that he'd hire a product marketer sooner, not a blogger.
7:50"But content compounds, isn't sooner better?" It compounds eventually, sure. The question isn't whether a blog ever works. It's whether it's the right job for the one marketing person you can afford right now. It isn't. It's a year-two amplifier, not a year-zero engine.
8:11"But I already made the hire, and they're a content person." Then you didn't waste the hire. You mis-pointed them. A good content marketer can run founder outreach, write the comparison page, talk to your customers. So point them at demand you can capture this quarter.
8:32Where do you point that first hire, then? Use Kevens' order.
8:36One. Capture the demand that already exists. People are already searching for your category, comparing you to competitors, hunting for an alternative to the tool they hate. Build the pages that catch them: comparison pages, alternative pages, the bottom-of-funnel pages we've covered before. That work converts in weeks, not years.
9:02Two. Do the unscalable things. Founder emails. Live demos. Manual onboarding. The stuff ConvertKit did. It doesn't scale, and that's the point. You're not scaling yet. You're learning who buys and why.
9:18Three. Hire a generalist, not a specialist. Parthi Loganthan runs a content tool called Letterdrop, and even he says it plainly: the first marketing hire should be a generalist who can experiment. That makes a lot of sense to me. A content writer is a specialist. You hire them once you know content is the channel, not to find out. Right?
9:44Then, when you have customers and proof and a sense of what works, you build the blog. With evidence behind it.
9:52Open your marketing hire's last month of work. Go look at what they shipped. If it's blog posts nobody's reading yet, that's not their fault. It's the assignment.
10:05So give them a new one. One comparison page against your closest competitor, live this month. Then watch what it converts.
10:15That's the difference between marketing that pays this quarter and marketing that might pay in year two.
10:23This is Before They Buy. I'm Deian. See you next week.